Refund and Return Policy

At Bharani Syndicate, we strive to ensure your satisfaction with every purchase. If you’re not entirely satisfied with your order, please review our refund and return policy below.

1. Eligibility for Returns

We accept returns under the following conditions:

  • The item must be unused and in its original packaging.

  • The return request must be made within 7 days of receiving the product.

  • The product must be in resellable condition, without damage, scratches, or missing parts.

  • The product must not be a non-returnable item (e.g., electrical components once unpacked or customized parts).

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Electrical or electronic parts (if seal is broken or used)

  • Custom-ordered or special parts

  • Items marked “Non-Returnable” on the product page

  • Products damaged due to misuse or improper installation

3. Return Process

To initiate a return:

  1. Contact us at support@bharanisyndicate.com with your order number, reason for return, and photos (if applicable).

  2. Once approved, securely pack the item and send it to:
    Bharani Syndicate
    4/14, KUMARASAMY NAGAR, OPP STATE BANK, Tiruppur, Tamil Nadu – 641602, India

Note: Customers are responsible for return shipping charges unless the return is due to a mistake on our part (e.g., wrong or damaged item sent).

4. Refunds

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed to your original payment method within 5–7 business days.

  • Shipping costs (original and return) are non-refundable unless the return is due to an error on our part.

5. Damaged or Wrong Items

If you receive a damaged or incorrect product:

  • Please contact us within 48 hours of delivery with photos of the package and item.

  • We will offer a free replacement or full refund, depending on the situation.

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@bharanisyndicate.com.

7. Contact Us

For any questions related to returns or refunds, reach out to us